May
- last edited
May
by
A-B
BEEP BEEP BEEP!!!! smoke detector low on battery.
I can manage, and I did... but what is up with this horrible AI answering machine that keeps redirecting me for 45 mins before i can speak with someone??? and when i do, its the wrong department.
this is home security? no 24 hr service? i am so disappointed with the service, generally, from TELUS. last night really bothered me. not being able to get ANY kind of help for my HOME?
May
Definitely not the experience we want for our customers! We have a video to show how to do this here: https://www.youtube.com/watch?v=otZ-QnF_YE0
Also, you can always reach out to us here via private message if you ever have any inquiries or need help contacting a team and we can get you in touch. Appreciate your patience!
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