Trusted answers and information about Mobility devices, services, and solutions from Neighbourhood contributors and the TELUS team.

How to Block Text Messages and Calls on an Android Device

Community Manager
  • Contributors:

On most Android devices, text and call blocking features are built into the device. Please see below for the steps, your device might look different due to software version, but steps would be similar. 


How to Block Text Message

Step 1:
Go into your text message inbox, pull up the text messages conversation with the number you wish to block, select More at the top right hand corner. 




Step 2:

Select Block number




Step 3:

Toggle on Message block, Call block, or both, then click OK. 




After numbers are added, you can manage numbers you have blocked, to learn how, click HERE


How to Block Calls


The above method works for blocking calls. The method below shows how from within the phone app. 


Step 1:

From your call log, select the number you wish to block, tap More. 




Step 2:

Select Block/unlock number




Step 3:
Select Call block, Message block, or both. 



Was this article helpful? Yes No

Note: These steps are for the stock “Messages” app included with Android 7. Some carriers may include a different app for messaging.

  1. Open “Messages“.
  2. Press the “Menu” 
     icon located at the upper-right corner.
  3. Select “Blocked contacts“.
  4. Tap “Add a number” to add a number you wish to block.
  5. If you ever wish to remove a number from the blacklist, return to the Blocked contacts screen, and select the “X” next to the number.