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TELUS Employee
TELUS Employee
On most Android devices, text and call blocking features are built into the device. Please see below for the steps, your device might look different due to the software version, but the steps would be similar. 
How to Block Text Message


Step 1: Go into your text message inbox, pull up the text messages conversation with the number you wish to block, select More at the top right-hand corner. 


Step 2: Select Block number


Step 3: Toggle on Message block, Call block, or both, then click OK. 


After numbers are added, you can manage numbers you have blocked, to learn how to click HERE.

How to Block Calls

The above method works for blocking calls. The method below shows how from within the phone app. 

Step 1:From your call log, select the number you wish to block, tap More. 


Step 2: Select Block/unlock number


Step 3: Select Call block, Message block, or both. 

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Just Moved In

Note: These steps are for the stock “Messages” app included with Android 7. Some carriers may include a different app for messaging.

  1. Open “Messages“.
  2. Press the “Menu” 
     icon located at the upper-right corner.
  3. Select “Blocked contacts“.
  4. Tap “Add a number” to add a number you wish to block.
  5. If you ever wish to remove a number from the blacklist, return to the Blocked contacts screen, and select the “X” next to the number.
Version history
Last update:
‎01-12-2022 09:11 PM
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