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Hi. If I have close to $300 of unused time on my prepaid phone, can I use some of that time to purchase a newer prepaid phone? For example, if the Nokia Lumia 520 is $149, can I order that and just have it come out of the $300 in my account?
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You can use your account balance towards the purchase of a new device.
In order to proceed with using your balance towards a new device you will need to call directly into 1-866-558-2273. Thank you.
I noticed that a change in policy is coming in October.
Ways to use your account balance
That's right is going to be Starting November 2013, customers will have the ability to upgrade their device using their account balance
Aww, I would get a Lumia right now (August) if I didn't have to wait until November to purchase it from my account balance.
Hi everyone, using your account balance to purcahse a new phone launched today! The offer is available to Prepaid subscribers with a balance of $200 or more, and whose prepaid phone has been active for 6 months or more. Please be advised that you will need to purchase the phone by calling in, stores will not be able fulfill the offer at this time.