Voice mail password

[Kat]

I have forgotten my voice mail password.  How can I retrieve or reset?

[Nighthawk]

Yes. You can reset it one of two ways:

1. Phone in to Telus
2. Log in to your mobility account online. Click on "Plans & Addons" and on the right you'll see "Reset Voice Mail password".

[NFtoBC]

@Nighthawk 

My mobility account interface is somewhat different, I need to follow these steps:

Login to mobility account then 

Choose e.Care > phone > reset voicemail password

[Nighthawk]

e.Care? Would you be able to post a screenshot? In both the regular and beta version I don't see e.Care anywhere. The beta loses the option to reset voicemail password.

[NFtoBC]

Possibly a different interface as it is set up as a business account (employee purchase on corporate plan).

[Nighthawk]

That could explain it. I've only got a personal plan

[v9 · Accepted solution]

@Kat: More info is required. What kind of Phone is that. An iPhone or Android. For Android, we can change personal settings by dialling 1(778)580-4002 or Tap+hold #1 in dial pad: When the Telus operator answer follow steps.

Usually tap #2 to change admin password. Get password ready to enter +tested n' bingo! you're all setup to go. Got no idea to change password in iPhones, you'll find it out soon,. Bye "v9"

[v9]

Hey! What's up "Kat" Thanks for try my advise. It's been marked as solved, keep it on check. In addition, you can dialled your Ph# [Telus Auto (VM3) would answer] Change the greeting +other features, from the VM3. Also you can add a 'Contact' as (VM3 -enter 1(778) 580-4002+Save) ready to use in Contacts App.

Kindly reminders to new Members: 1) Always in the question -Type a brief text- about the problem.

2) Make a follow up of your post, read replies & respond if you got the right answer.

3) Before post questions, scan all the forum 3Boards to find a useful solution 1st.

All right,.  !! Viva Le Vancouver-BC-CAN !!  Heehaw! "v9"