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I received an email from Telus to redeem 1 of 3 Perks. I selected the Starbucks Perk. I did not receive a mailer with the pass code and can not redeem it without that code. Can the Code be emailed to me?
This Neighbourhood is inhabited by customers, just like you. We have no connection to the internal workings of Telus. We volunteer to share knowledge about Telus products and services which we have gained by experience or surmise. Is there any further information in the email you received that could connect you to someone who can address the issue for you? Otherwise. you will need to connect with Telus staff more directly through a phone call, chat, Facebook or Twitter, as described in the Contact Us section at the bottom of the page.
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The code is all part of the same letter. There's not 2 separate letters sent. You should have the front page with the cute little lion holding the present and on the back it should say go to 1. and the link and 2. your code. Do you see it?