I am a very long time Telus customer. Since signing on for a new two year contract in April 2024, the service has been awful.
When I’m experiencing the lag (often), I check the wifi, and it often says either ‘No Service Connection’ or ‘Privacy Warning’. Apart from the annoyance, I’m wary about banking online from my own home.
Also, it’s hardly due to being in a remote location. If I were so inclined (and it’s getting that way), I could walk to the skytrain, take the train downtown, walk to the fancy headquarters with a picket sign, and be there within 15 minutes.
The robot can’t help me and suggests that I waste more of my time by contacting the offshore ‘help’ desk. I’m already wasting my time doing this, but had to get it off my chest while waiting for the connection to sort itself out.
