Question/Feedback on Telus Easy Roam

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harrisjr
Resident

Why not make Easy Roam enabled by default on all eligible mobile plans? Would save a lot of headaches for clients getting massive roaming bills. #feedback

BillTelusCust
Ambassador

I think it is on all plans since it was introduced...

 

I don't know why it wasn't automatically put on the older ones, but I have it on mine.  Although I agree with you, it is difficult to understand how someone would be so out of touch as to have a big roaming bill nowadays.

Most Helpful
Community Power User
Community Power User

For some folks with extremely limited use, pay-per-use rates are still cheaper, and some folks prefer the travel packs.

 

Crossing to another country triggers a reminder, sent as a text, describing how to add travel packs, so as @BillTelusCust says, it is difficult to unknowingly run up a large bill these days.

 

NFtoBC
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