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Not registered to network

SeanWK
Just Moved In
I justhink received a new galaxy s6 and sim I'm trying to make calls and says I'm not registered to network....been trying different things for over an hour
2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Usually means your SIM card isn't registered to your account. If you have the SIM card number you can either enter it under the My Account website or call Telus.


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Marsha
Neighbour

I think a reset in your network settings,  if you have everything else registered on the telus network.