Network Deactivated SIM
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December
I got a notification saying my sim had been de-registered on the network. And also on my work phone which is also telus. There is no outtages posted.. getting through to a telus agent via the chat option seems impossible.
Anyone have any ideas?
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January
Sorry for the late reply. Are you still getting this message or has your service returned?
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
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January
Service has resumed. Not sure if it was a tower issue or what. But the whole town was out.
![](/skins/images/EE140D6FF3AB4A0DD1442D9F7193AC45/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/EE140D6FF3AB4A0DD1442D9F7193AC45/responsive_peak/images/icon_anonymous_message.png)