August
I am being charged a late payment fee on 2 devices at $5.95 a month for each when my bill isn't due for 20 more days.
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I don't understand?
Do I have to make late fee payments before the bill is due
I have gotten nowhere with TELUS.
TELUS IS A DISAPOINTMENT!!
Hey @krossengerj we will send you a message
I still haven't received a response from Telus regarding the late fees
It looks like we sent you a private message @krossengerj. In the meantime you are right and you shouldn't receive a late fee prior to your bill being due. Take a peek at your messages so we can look into this further for you.
Hey @krossengerj we have sent you a message but have not heard back
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