08-31-2014 10:09 AM
09-01-2014 10:36 AM
Hi tomboylover, do you have an application that allows you to view your data usage? Your phone changing from 4G to LTE should not have an impact on your balance, specially if you have a data feature. I'm not on prepaid and I've never had this issue before.
09-01-2014 06:05 PM - edited 09-01-2014 06:05 PM
Where is it you are seeing this change in account balance? On your phone, in your account, do you get notifications?
A bit more detail would help the neighbourhood provide some support.