01-20-2016 09:11 AM
New data subscriber with 3 gig unlimited text plan. Sent text pics and videos to people outside my local area and was charged.
01-20-2016 09:35 AM
Unless it is an old, old plan, picture texts should be included in the base price of the plan, as long as you have data. See http://www.telus.com/en/bc/mobility/?INTCMP=TcomHomeTile_MOB_Phones and click on "your Choice Includes" in the Your Choice Plans section.
Were you charged, or were the texts simply listed in your statement?
01-20-2016 11:04 AM
It is a brand new plan and I was charged .30 per. I was thinking perhaps it was because the texts were to my brother in Alberta and my mom in northern BC, I live on Vancouver Island.
01-20-2016 01:50 PM
Are you in southern Vancouver Island where you might be picking up a U.S. cellular signal? 30 cents seems to be consistent with the pay per use charge for sending an MMS while roaming.
I would note the network indicator over the next little while to see if it actually does toggle over to roaming network.