How do I get/redeem my activation credit (prepaid)?

[SC1]

Box states I'm supposed to get "Telus activation credit". Didn't get any during sim registration, so had to use a prepaid voucher during signup. 

Now I got a text telling me "You have 7 days to qualify for activation credits, call #123 for more info".

Called #123 and went through all the options, but didn't find anything.

[Merhizzy]

I am having this same issue as well.

[ET · Accepted solution]

Hi, the credit can take up to 7 days before showing on your account.