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How do I get/redeem my activation credit (prepaid)?

SC1
Just Moved In

Box states I'm supposed to get "Telus activation credit". Didn't get any during sim registration, so had to use a prepaid voucher during signup. 


Now I got a text telling me "You have 7 days to qualify for activation credits, call #123 for more info".


Called #123 and went through all the options, but didn't find anything.

2 REPLIES 2

Merhizzy
Just Moved In
I am having this same issue as well.

ET
TELUS Employee
TELUS Employee

Hi, the credit can take up to 7 days before showing on your account.