High bill for single customers

[djnever00]

I was wondering why all the plans have much higher costs now. Two years ago, I had a plan for 200 minutes, unlimited text and 6 gb of data for $85. I just called to change my plan recently to unlimited calling messaging and 3 gb of data for the same price. Why have plans changed so drastically. I don't use that much calling, so the unlimited offered now is not much use to me. I get charged a sky high rate for something that is more of a convenience then a necessity. I think Telus needs to bring back at least one plan that won't cost me an arm and a leg for my phone. I wish 3 year contracts were back. I really don't like this change and I am falling behind on my bill because of it.

[djnever00 · Accepted solution]

It makes sense for customers with multiple people on one bill, but for a single person having to fork out extra, it really isn't helping me at all financially.

[NFtoBC]

Three year contracts aren't coming back. Your Federal Government has mandated that so customers have better service and more choices, that contract lengths may be no longer than 2 years.  I would suggest calling Telus and speaking to the retentions dept, may enable you to find a package that better meets your needs. Also take a look at what the second tier suppliers such as Koodoo  offer.