Getting a hold of an agent

[Michael93]

Anyone have a hint for how to get a hold of anyone at Telus. After the last two days of waiting on hold for hours with different numbers, and trying the online chat which never works. I get to #3 or 2 in the que and it freezes. How is anything supposed to be resolved with a company that offers no customer service??

[polecat]

@Michael93  Go on chat say you have tv internet or cell problems. Now keep asking for a live agent again and again. You will get live person in a reasonable time frame. Keep asking in some cases you will get callback in 10 to 15. Good luck.. LIVE AGENT ASK 

[BeerSnob15]

Was on hold for 90 minutes so opted for the callback which took equally as long but finally got a live contact.