03-16-2023 02:20 PM
Used Fido prepaid before moving my number to a contract with Telus one year ago, all working fine since then. Today I received a robot call from Fido telling me that my number might be cancelled and I should reach out to them. Didn't look like a scam call.
Am I the one missing something, or is Fido just not keeping tracking properly of their numbers?
03-20-2023 08:34 AM
Hi @danielps normally prepaid numbers hold for 90 days before they would get cancelled. Since your service is active with us over a year ago I would be surprised they would now cancel your service. I would advise to be cautious, there are a lot of phishing calls that sound authentic but are scams.
03-20-2023 12:36 PM
Possibly they are trying to win back your business by offering an special deal for returning customers.
03-20-2023 09:29 PM