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Connecting to a Mobile representive is nearly impossible

chrisanthony14
Neighbour

Why is it so difficult connecting to a Mobile representive? I've been trying with extremely long wait times(1/30-3hrs) all hours of the day and still no luck. 

I need to discuss about the over charges on my mobile bill and i can never get connected to someone.

This is utterly ridiculous and has been the case for a few months now.

 

Is anyone else experiencing this?

1 REPLY 1

chrisanthony14
Neighbour

IT also tells me i cant get call back at this time every time i try