Forum Discussion

shreeji's avatar
shreeji
Neighbour
11 months ago

CAN-US_MEXICO plan

Hi, I'm planning a trip to US  and I currently have the "Unlimited 5G+ Premium unlimited CAN-US-Mexico  plan. I want to confirm, if I should keep "Mobile Networks" setting as having my Data  on or of...
JoaquinAlc's avatar
JoaquinAlc
Organizer
10 months ago

Hi, any update 

It's my second day in Mexico and still no telus service. 

 

 

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

My apologies, I understood it was working. We need you to reply to our private message and authenticate your account. 

  • JoaquinAlc's avatar
    JoaquinAlc
    Organizer
    10 months ago

    Ok, looking forward for your private message.

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      10 months ago

      We sent it yesterday. Kindly check your messages. You can find your private messages via the envelope on the top right-hand corner. 

      • JoaquinAlc's avatar
        JoaquinAlc
        Organizer
        10 months ago

        Hi Telus, I already replied and verified my account, data, text and connection still missing. No telus service at all 

Related Content