Why are your bills so many pages? Please shorten them. I have an iphone and an ipad and my bills are 10 pages. Yes I appreciated detailed info but the repetition is too much and some pages only have 1 or 2 lines of print.
I print out my bills for my work expenses and I am constantly upset over how many pages there are.
Contact me. I would love to talk to someone on how to shorten these bills.
Examples:
1. pages 1 and 2 could fit on one page. This is my Account Summary and Previous charges and payments.
2. Shorten the top part on each page to 1 line for the date, my name and account number. This will shorten up all the pages.
3. My Mobile Services on pages 3 and 4 could fit on 1 page instead of 2.
4. You have too many different titles and names of stuff, eg Summary of Easy Payment Balance by user - just call it Balance Summary! Also Summary of Charges by User - User Charges. What the heck is "Peace of Mind Connect - Consumer? Just say Usage.
5. You list all the stuff for the Unlimited 25 5G - Unlimited Plan: 25GB High speed data, 5G speed (up to 250/mbps), endless data - no data overages, hotspot up to 25gb, unlimited nationwide calls, unlimited nationwide texts, picture. That took 7 lines. Put all that in 2 lines like I just did.
6. My pages 6-8 are a detailed list of airtime (the numbers I called or called me). Yes it's nice to have a record of these calls. Again, if you shortened the top part of each page to my suggestions, these 3 pages could probably fit on 2 instead.
7. Page 9 shows me Additional Info, Payment options, Bills due upon receipt, Service Terms, Messages and updates, Can we help? Wireless Code of conduct changes, Help connect youth to a world of opportunities. That section is all fine.
8.
