Forum Discussion
Stream+ Activation Error
Trying to activate stream+ when i press on the link for Amazon Prime, Disney+, and Netflix it just states "Sorry, your subscriptions list is not available at this time. Please try again or check back...
I'm having the same issue, there is no "Services" tab in my mobility "Plans & Devices" page. I was able to activate beflix and Disney+ before I got the error and have yet to activate my Amazon Prime and Telus+ services as part of the bundle. What a mess. If you could message me and connect that would be great.
TELUS_Support
Official Support Team
Official Support TeamHi Siegs we saw your comment. How can we help?
- Hi,When attempting to activate and login in to Telus TV+ through the app or website I get error message "ERR_AGL ACN_3545" There is no ability to log-in to the service of activate the service. I had already spent almost 4 hours on the phone yesterday to trouble shoot activation issues with my Stream+ subscription and not willing to do so again. Please let me know how to actually use a service I have paid for. Here's what I have tried already:-using the link front the activation email through laptop and mobile-Incognito window (laptop and mobile)-resetting password and doing all of the above again-All of the above after re-installing the MyTelus App-All of the above after reinstalling the TV+ app-All of the above after clearing cache and cookies.If not possible to resolve through chat, please have a tech call me to resolve this issue.Thanks,Sean [Mod edit: removed personal information]
- TELUS_Support
We'll send you a private message to discuss.
Interesting, no private message received yet? Is the private messaging feature also not working?
