Forum Discussion
Solved
Purchase eSIM or physical SIM at a Telus store
I am a current Telus customer with 5 lines (3 phones, 1 watch and 1 tablet) on my account. I purchased a new unlocked iPhone from the Apple Store today and attempted to activate a new line with a bri...
A message eventually popped up on the new iPhone stating an eSIM from Telus was ready to be activated. I went through that process, and the phone was activated immediately. It appears that eSIM's actually are sent electronically. I probably just missed the message when it first arrived, and then it appeared again when I restarted the phone.
My problem is now resolved. Thanks to everyone who helped.
A message eventually popped up on the new iPhone stating an eSIM from Telus was ready to be activated. I went through that process, and the phone was activated immediately. It appears that eSIM's actually are sent electronically. I probably just missed the message when it first arrived, and then it appeared again when I restarted the phone.
My problem is now resolved. Thanks to everyone who helped.
