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new device huawei p 30 lite trouble reading new sim

Biggk506
Neighbour

new sim card , same number . new to me phone unlocked from bell, will not read sim and all apn are not set ? called tech twice they cant seem to figure it out and calls mysteriously drop ,,,ha anyone have solution?

1 REPLY 1

A-B
Community Manager
Community Manager

You may want to check in the Settings of your device to enter the APN settings manually. You should be able to search online for that. Here are the TELUS settings:

 

Name: TELUS

APN: sp.telus.com

MMSC: http://aliasredirect.net/proxy/mmsc

MMS Proxy: mmscproxy.mobility.ca

MMS Port: 8799

MMS Protocol: WAP 2.0

MCC: 302

MNC: 220

APN type: default, supl, mms

APN protocol: IPv4/IPv6