does telus support xone phone?

Reply
gianp
Resident

phone recognizes nano sim card and phone number but will not register with telus network

Community Power User
Community Power User

The Xone is suspicious in the fact that it is so difficult to actually find detailed specs for it, or even a legitimate company website. Where did you purchase the phone from? What make and model of phone did you actually receive?


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. Smiley Happy
gianp
Resident

thanks for the reply, your right it is suspicious .

 

the actual phone is from oukitel . its a C15 pro model and is suppose to be compatible with lte4 see specs below.

Community Power User
Community Power User

Ah you got hit by the bait and switch scam. Some company or scammer created fake marketing for the Xone, charged a large amount for it, and then dumped a several year old phone that's worth under $100 on unsuspecting buyers. That phone only works in very specific markets / countries as well.

 

The Oukitel C15 is not compatible with any network in Canada.

  • For 3G (WCDMA) it would have to support 850MHz and 1900MHz to work in Canada. The C15 only supports 900 / 2100.
  • For LTE it would have to support band 4 (main) or 2 (some areas). The C15 only supports 1/3/7/8/20.

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. Smiley Happy