This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.
It'll be an issue on your device. More details are needed.
Which device / operating system?
Any error messages?
Does it happen on any other websites?
Have you tried a different browser?
Also. turning it off and on won't fix a software issue as specific as this.
If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂