Recent ActivityMost RecentNewest TopicsSolutions5G and LTE Mobility Signal in Lavington BC Restoration Lands is the owner and developer of the Okanagan Industrial Eco Park in Beautiful Lavington BC . Because of the location of the Tower that serves this area, the 445,000 Sq.' Building, and...Caller ID Hi, Does the Subscriber Name display to called ID under family plan (e.g. wife phone)? Thanks Problem connecting with call back I've had an ongoing issue with Telus callbacks. I'll arrange a callback re: a technical or billing problem. The chat service on a Telus website will promise a callback at a specific time, often the f...Connection Fee Not Waived Just received my first bill and it was a total surprise. The sales rep promised there will be no connection fee but I was charged $80 for that. I have the sales rep's phone number but he didn't call ...Accessibility issues with interactive word games on mobile networks? Hi everyone, I’ve noticed that some browser-based word puzzles don’t always load consistently when switching between Wi-Fi and mobile data. For example, while trying an unlimited spelling game mode d...Bad Shipping Address - Can't Get My Phone I've been a Telus customer for over 20 years. On Nov. 22, I ordered a new phone and plan, as my old one was due to expire, and I was on the buy it back program. On Nov. 24, I received an email indi...West Vancouver weak signal I live exactly 10 minutes from downtown Vancouver (when the Lions Gate bridge has no traffic) but there is almost no Telus mobility signal. Thousands of people are affected by this problem in West V...Never received call back I was promised a call back within 24-48 hours and never received one. I then contacted Telus and was told the supervisors/managers are busy and it will be another 24-48 hours, and still no call back....Telus website, app, and chat are garbage Wow, where do i start? The website has a linking problem between the Mobility/Manage/Pre-Auth function and the next page that should launch. I tried using the app and it just open the webpage. I t...Google Play Charges to my Telus Bill Hello, I got a Google Pixel 3 watch when I renewed my mobility contract back in March 2025. In June 2025 I started getting random Google Play charges added to my Telus bill, apparently through my wa...