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Stream+

cprince1991
Just Moved In
I woke up this morning to 6 emails from Telus saying there were changes to my account and services added. I have 4 devices on my account. Two phones and two iPads. I had stream+ on one phone. Somehow it added the service to the other phone and 2 iPads. All $25 each. I deleted it immediately off the other 3 devices. Wondering if this has ever happened to anyone else. Really hoping I don’t get charged $100 for it being added to the other 3 devices when I didn’t do it. No one else with the devices had access to my Telus account.
1 ACCEPTED SOLUTION

dru
Community Manager
Community Manager

@cprince1991 It's really tough to say whether the changes impacted your bill. If it's removed same day, it may not but I do suggest connecting with customer care to make sure. 

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dru
Community Manager
Community Manager

@cprince1991 It's really tough to say whether the changes impacted your bill. If it's removed same day, it may not but I do suggest connecting with customer care to make sure.