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I need service provider number (telus) for Alcatel Idol X 6043A Help!

Just Moved In

Help! If anyone has a box for their alcatel Idol X using  telus I need their carrier number it should be on the barcode label on end of the box and look something like 6043A-2AB6CA7. If anyone can help it is super appreciated!

Thanks, Dan


Are you trying to call Telus Mobility? which is *611 from your cell or 1 866 558 2273. Or are you trying to call the manufacturer of the phone which is Alcatel? Their number is 1 855 844 6058 or follow this link to fill out their form to chat them or send them an email. 

Mobility Client Care Rep

Friendly Neighbour
Want my phone on contract

@nativeprincess2005 wrote:
Want my phone on contract

Then stop by your closest Telus dealer and sign up.


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Again, this is a forum inhabited by Telus customers and employees but we do not speak on behalf of Telus and we cannot sign you up on a contract. To be on a contract you need to perform a credit check. You can call in 1-888-692-8888 or even just go to, or a store and use your social insurance number, visa debit, credit card, driver's license (any of these 2 pieces will suffice) and perform the credit check. If that checks out than you can be sent a phone or pick a phone in store and sign up on a contract.  It takes 3-5 business days for shipping if you ordered it online or over the phone. I prefer the store so I can pick out my phone and see what I like but, the online and phone method gives you a longer return period of 30 days. 

Mobility Client Care Rep