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Email problems

joncask
Neighbour

okay here's the deal..

 

Blackberry Curve 8530... when I went to setup my email on my phone it got set up as an "enterprise" type and I was wondering if there

was anyway to change it to my personal use and it is not giving my the option to even change accounts all it's doing

is saying "your email is set up as enterprise.. click finish"

 

HELP! 🙂 

2 ACCEPTED SOLUTIONS

Hi Dimo-X

I did a wipe/restore last night and it didn't give me the option to reset up my email.. which is kinda weird.. 

 

View solution in original post

I tried figuring out how to do that.. but I didn't have any luck.. like I don't even have the option to chose an email acount because 

the enterprise got set up 

View solution in original post

4 REPLIES 4

Dimo-X
Moderator
Moderator

Hi Joncask,

 

You will need to wipe/restore your device (backup beforehand if necessary) and then re-setup your email, at which point it will give you the option to set it up as a personal email as opposed to enterprise.

 

Cheers! 🙂

 

Hi Dimo-X

I did a wipe/restore last night and it didn't give me the option to reset up my email.. which is kinda weird.. 

 

View solution in original post

SuperFred
Moderator
Moderator

Hi, I think you'll need to have the BES remove from your mobile account in order to have a regular bberry service.

I tried figuring out how to do that.. but I didn't have any luck.. like I don't even have the option to chose an email acount because 

the enterprise got set up 

View solution in original post