Communicating with Telus

[Dtsss11]

Does anyone know any email to contact Telus? I ordered a phone with them on September 7, 2022. No one ever shipped it, and then subsequently I got a bill for $200. I have tried calling their numbers numerous times. I honestly cannot wait on hold anymore. I call when they first open and wait time is over two hours. I just waited on line for over an hour.... Anybody have any tips to contact these people? Thanks!

[NFtoBC]

Try contacting them through the chat function (found through the Contact Us section at the page bottom) Twitter @TELUSSupport,  or through their Facebook page. All are less time consuming than a phone call.