Answering&ending calls on galaxy 4

[cathy]

Answering & ending calls on galaxy 4, touch buttons and nothing happens

[Dimo-X · Accepted solution]

Hi Cathy, try removing the battery & sim-card for 30 seconds, re-insert, and then test.

[Alex]

Hello Cathy, make sure you are swiping the answer/decline ring to the side. Simply tapping them will not work.