Understanding the Issue
Apps or system processes may force close or stop unexpectedly. This may display an error message or may not. There are several possible causes for this:
These problems can occur even on properly working Android devices from all carriers and manufacturers. The most common cause of the problems are listed above and can be fixed with the steps below.
App previously worked
If the app that is showing errors has previously worked and not been updated, follow these steps:
App never worked OR app received update and stopped working
If the app that is showing errors never worked OR was updated and then stopped working, then follow these steps: