Forum Discussion
Wifi service
When i signed up for contract with telus. I signed up for pure fibre plan. But now we moved and in our new area telus cannot provide fibre service and when i am asking them cancel they are charging m...
TELUS_Support
Official Support Team
Official Support TeamWe understand your frustration, and we’re sorry to hear about the challenges you’ve encountered with your move. While we strive to provide PureFibre service across all areas, availability can vary depending on infrastructure. Contracts include a cancellation fee if terminated early. Please send us a private message with your account details so we can review your case thoroughly.
