I have two boosters and have tried for MONTHS and MONTHS to re-attach them and no success. I have the disc shape boosters. It only came with one ethernet cable. The problem is my app doesnt respond after i connect the 1st booster, and locate the booster in my wifi network and add password. I can never move forward, the app is stuck. I tried rebooting my router, boosters, restarted my cell phone, uninstalled Telus app and reinstalled, nothing works. I have been trying to connect it for almost 3 hours. I am reading suggestions online, try again and nothing works. I cannot find any Telus instructions on how to connect my boosters with only one cable and what do i do if the app isn't working. Do not tell me to call Telus. I tried that. The tech repeatedly told me it was my responsibilty to know how to connect my boosters and refused to help me. Then he tried to charge me $150 just for contacting Telus, yet never helped me resolve the issue. I am quite frustrated with Telus and feel ripped off that i am paying for this service and cannot even use it. If someone has experience on how to re-connect them, i would appreciate it.
