Forum Discussion
RonAKA
7 years agoRockstar
WiFi to iPhone 7 with iOS 13 Will Not Stay Connected to T3200M Router
Have had an ongoing problem with all versions of iOS 13 on my iPhone 7 dropping my home WiFi connection. My recollection is that this issue has started with the "upgrade" to iOS 13 and was not a prob...
- 7 years agoIs Smart Steering turned on? If so try turning it off. You will need to create a separate SSID for each WiFi band (2.4 GHz and 5 GHz) so keep the SSID for the band used by the most devices and create a new SSID for the other band.
RonAKA
7 years agoRockstar
I guess I am wondering what happens when I Disable SmartSteering. What will I be presented with for options?
xray
7 years agoHero
RonAKA wrote:I guess I am wondering what happens when I Disable SmartSteering. What will I be presented with for options?
Take inventory of all your devices and count how many are 2.4 GHZ only vs 5 GHz. Keep your current SSID for the frequency that has the most devices to minimize the number of devices you need switch to the other frequency.
- RonAKA7 years agoRockstar
I never did figure out what they were on, but I disabled SmartSteering, and then renamed the default 5G SSID to my old single network name so everything currently connected went to it. Renamed the 2.4G network to Guest with a new password. I guess our next Guest will find out of that one works!!
Not sure this is going to solve my iOS 13 iPhone issue. We will see. About all I can see that will have changed is that the iPhone (along with everything else) is now forced on 5G.
- xray7 years agoHeroI guess you'll find out soon enough whether you have any devices and can only connect to 2.4 GHz.
As for the iPhone connetion issues, the reason for turning off smart steering is that there are reports that iOS does't handle the automatic switching between 2.4 GHz and 5 GHz well.- RonAKA7 years agoRockstar
After separating the 2.4G and 5G bands and moving all of our connections to the 5G yesterday afternoon, and then doing a Network Reset on my iPhone and powering down the router and back up again, there have been no dropouts of my WiFi. I did power the iPhone right off overnight, but it has been on today since 8:00 AM, and is still OK. That is the good news. The bad news is that I have gone this long before after doing the network reset and power down of the router trick, but it never seems to "stick" long term. Will be interesting to see if it does this time...
Any thoughts on what the power down of the router and network reset on my iPhone would be doing? And even more importantly why it may not "stick" as a permanent solution?
- RonAKA7 years agoRockstar
How do I tell which ones are on 2.4 GHz vs which ones are on 5 GHz? I see a list of devices and you can tell which ones appear to be hard wired (full duplex) and which ones are wireless, but how do you tell what wireless frequency they are using? And with SmartSteering, I presume that changes?
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