I activated the Telus Wifi Booster pack a month ago as in one with cable to router in my office and then the second one (no cable) in our living room . All using the Telus MyApp (IPhone version). It of course established a new router wifi name and a new password.
This week I received the third booster (bought with points) went to setup.
Problem #1 is the MyApp does not have a section called "Advanced Add Wifi Booster" setup under setting per their enclosed card in the box.
So I went to the Wifi booster section. big mistake.. it guides you as if Ethernet setup then power on,... I got red light, wait then blue blinking then wait then back to red, down is basement ,,, tried 3 locations,,, same issue , took upstairs and placed in office, four inches from #1 booster,,, same problem.
I then thought may MyApp is outdated, erased and reinstalled,,,, that was a major major mistake, had to resetup including Admin pw from back of number one and both boosters.
Cannot find advice on their website and contact is a joke in trying to get hold of a human
Here I thought it was easy to setup a 3rd booster'
Solved! Go to Solution.
If I recall, to set up the third Boost device should be the same as the second. Both it and number 1 need to be plugged into the router at the same time, so number 1 transfers info to number 3. Your comment does not make it clear if this step was followed.
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I treated #3 as a setup ignoring the Ethernet connection cable as I assumed it was a standalone Wifi unit like #2 with no cable.
You are suggesting I plug number 3 into the Ethernet plug to get it setup then remove the cable and locate number 3 as a standalone wifi unit.