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JHawk's avatar
JHawk
Neighbour
11 months ago

Telus insists Service Charge for fixing is valid

So the technician who mentioned several times that I shouldn't be charged for his visit apparently never wrote that on my account notes, so I'm on the hook for almost $200!

 

BTW, does this installation look "normal"??

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello. We can definitely take a look into this with you. We'll send you a private message to discuss further.