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Telus Incompetence

Owenbarker27
Neighbour

a month ago

I have been trying to move my home services for 7 months now. I have been getting the run around from everyone in Telus. Managers won’t return my phone calls. Customer service said they’re sorry for the inconvenience. Dropped calls from agents and no calls back. All while being charged per month. Anyone else have these struggles ? 

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3 REPLIES 3

TELUS_Support
Official Support Team
Official Support Team

a month ago

Hey @Owenbarker27 we would like to take a look into this. Please send us a private message

If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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Owenbarker27
Neighbour
In response to TELUS_Support

a month ago

Not sure how to send a private message but you’re welcome to call me to discuss. 

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TELUS_Support
Official Support Team
Official Support Team
In response to Owenbarker27

a month ago

We cannot call people here on the Neighbourhood. We'll initiate the private message. Please keep an eye in your inbox.

If our reply resolved your issue, please click on Accept as Solution to help others in the community.

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