Forum Discussion
Replacing old home telephone wire?
I have VDSL internet on a 50 Mbps plan and I'm only getting 38 Mbps. After checking with my ISP and doing all the testing of my line and modem over the course of a week, I'm pretty convinced my slow ...
Ok, but if you can't change or alter the wiring inside the house without disconnecting the wire at the NIB box (which is locked, and I presume only Telus is permitted to unlock it?), then do I call both Telus and an electrician?
Nighthawk
Community Power User
Community Power UserTelus owns the NIB/Demarc box so electricians likely won't touch it. Do you have just the NIB/Demarc outside the house or is there a box inside as well?
Nearly all houses have a line coming in and there will be somewhere inside the house where that line is split to the other jacks. Some houses are wired in daisy chain style where the line runs from one jack to the next. Others can have independent runs to each of the jacks. Some are a mix of the two.
Do you know for certain that the wire from the NIB/Demarc outside runs directly to that specific jack?
What is the Obihai ATA device connected to?
If no splitter was installed, definitely try moving the modem to another phone jack to see what happens.
