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Printers not discoverable on ZTE SmartHub Wifi

johnpawluk
Just Moved In

Installed a ZTE smarthub last weekend and changed the SSID on my printers to the ZTE network.  One of my printers, a HP, connected and is discoverable on the network.  Both of my Brother printers connected but one is discoverable only once and a while and the other is not discoverable at all.  All the printers show on the device list when I log in to the router.  iprint on my iphone indicated it could be a privacy block on the router "Privacy Separator", however, I do not see such a setting in the router configs (even the advanced configs).  Is this a know issue with Brother printers?

1 ACCEPTED SOLUTION

johnpawluk
Just Moved In

Problem resolved....solution from another forum was to do a hard reset on the network card before connecting to the smarthub.  Seems printers like to hang on to old data from other networks.  

View solution in original post

1 REPLY 1

johnpawluk
Just Moved In

Problem resolved....solution from another forum was to do a hard reset on the network card before connecting to the smarthub.  Seems printers like to hang on to old data from other networks.  

View solution in original post