Forum Discussion

misswoolly's avatar
misswoolly
Organizer
5 years ago

Internet shutting down when disconnecting Shaw digital box

This is a strange situation and I'm hoping someone will have an idea what is going on.  In December, Telus installed PureFibre to replace the old setup.  Everything has worked perfectly since then, u...
xray's avatar
xray
Hero
5 years ago

You don't need the Internet to connect to the Telus router. In any case, have you tried it with the Internet up? What was the URL when you did try or have have you not tried at all?

Nighthawk's avatar
Nighthawk
Icon for Community Power User rankCommunity Power User
5 years ago

Out of curiousity, is your Telus gateway connected to the coax in the house?

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