Last month my Home Services bill increased by $56 - my 2 Year Loyalty Discount had expired - guess I wasn't loyal enough to have it extended? Then yesterday I received my Mobility bill arrived and it has increased by $15. Apparently you have to call Telus and get transferred to some offshore call centre and beg Mr. Scrooge for another bowl of gruel! I'm sorry but I am not going to play their game. All of this could be avoided if telecommication companies from the USA were permitted to operate in Canada. I see commercials on TV for mobility plans that include unlimited talk, text, and data for $25 per month - and this was not one of the big three in the USA. We have 3 - Telus, Rogers and Bell. No competition so they can charge any amount they like and provide as little service as they wish.
