Why isn't there an easy SA renewal offer page? Why do I need to call in to renew my expiring SA? I really don't want to talk the front line agents. I don't want to have to file a CRTC and or CCTS complaint in order to get SA renewed. I also don't believe its in TELUS's best interest to force legacy clients to pay more for their services then current client renewal offers. Why would I want to pay $135.00 / month (1 GB HSIA) and on top of that pay an additional 20.00 for Unlimited data if I want to renew my SA? After all current month to month customers can switch to a two year SA which includes 1GB HSIA and unlimited data at $135.00 / month. Why would I want to pay and extra $20.00?
Please have someone reach out to me.
Darrel [Mod Edit: Removed personal info]
