Forum Discussion
Cannot contact Telus about home Internet
I have/had Telus internet for a long time, no longer on a contract and I moved recently mid August. I contacted telus to move my internet services to my new location. The support person said they wo...
Well you were right I could get a hold of them through the chat feature, the number connected to my account was 'suspended' but my issue with the chat was actually a simple one, I did not know what a 'homes solution customer' was and did not think I was one of them and kept selection 'no'. I just had to select 'yes, I am a homes solution customer' and that brought me to the proper chat!
That is good news. I hope you get things sorted out soon.
