cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

CO2 Detector Tampered

Tallyman
Neighbour

My CO2 detector had a low battery so I put a new one in. As soon as I inserted the new battery I got the alert that the sensor is tampered. I put the detector back and I still have the alert and now the detector is beeping as if it's still a low battery.

 

Does anyone know how to fix this?

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

We do have a page at our website for troubleshooting false alarms, beeping, and other issues here: https://www.telus.com/en/support/topic/smarthome/alarms

 

Your other option of course would be to reach out to our SmartHome team for further investigation.


If our reply solved your issue, please click on "Accept as Solution" to help others in the community.