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Adding Number to Call Control

Robinsegg
Friendly Neighbour

I have room for more numbers, but unable to add a new number to our accepted list on call control.  I manage our call control from a PC using Bing.  

 

When I click on "Add a Number", the screen changes but nothing comes up for input.

 

Any thoughts?  

5 REPLIES 5

Robinsegg
Friendly Neighbour
Correction - using Edge, not Bing 😉

Palaka
Neighbour

Same here.  call control add number doesn't work on my mac nor on my iphone.  Checking with tech support.  I want to block telus marketing 888-338-1487.  I cut my telus home internet/tv last week and now I am innundated with daily spam calls from telus. the number is listed by telus as a globally accepted caller which I interpret as so sad too bad you can't block telus.

TELUS_Support
Official Support Team
Official Support Team

Hello, we'll send you a private message to discuss further!


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Hi,

thanks for your message. No, I haven't contacted tech support - haven't felt like running the gauntlet of Telus' call-in support 😉

Cheers,

Robinsegg

starchoice
Ambassador

There is a maximum of 25 numbers. Make sure that you have not gone over the allotted amount. Also, I don't think that you can block Telus numbers.