Forum Discussion
Kaye
8 months agoFriendly Neighbour
Unexpected Channel Changes; Added Costs
Just recently (7 weeks ago) signed two year contract because I like the basic core channels. Now they have removed many, readjusted theme packs, without so much as a boo to their customers. Channels ...
- 7 months agoHi. I have to say after quite a few private emails with Telus employees, we came to a very Happy conclusion and I am thrilled I finally found someone who did more than find a solution for me. This is the Telus I have been with for more than 20 years now and I am a happy customer once more.
TELUS_Support
Official Support Team
8 months agoHi Kaye - we would like to look at this situation. We'll send you a private message to gather some account information and discuss further
Kaye
8 months agoFriendly Neighbour
Okay, I will look forward to the email
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