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Telus TV PVR keeps deleting all recordings and scheduled
We recently switched from Shaw (July) our PVR has totally erased (including all scheduled) 8 times since July. Anyone else have this issue ?
There is currently a temporary service disruption that was caused by one of our vendors. Some personalised services like recordings are temporarily unavailable. Your recordings should not have been deleted - they will be available when full service is restored. I'll reply here when that happens.
Yes, we have that type of digital box with the remote that has Netflix and Amazon buttons. We rebooted the box and our recordings never came back. We also still don’t have the ability to record shows (the record button has not come back on both the tv and the Telustv+ app). I’m resigned to thinking the recording are gone. Half a day spent on this.
KHR
TELUS Team Member
TELUS Team MemberWhat happens when you go to telustvplus.com or on the telus tv+ app? Are you able to see recordings there?
