Forum Discussion
Returning equipment with Purolator: I need a waybill that Telus is not sending me
I need a waybill that a Telus agent promised to send by email but it never arrived. It took me almost one hour on the phone before I talked to someone in the Philippines, explained the whole story a...
Hello,
I still have not received my waybill information for a product return and it has been two weeks since I canceled my service. The phone representatives have not been able to help me. I do not want to get charged for this. Worst experience with Telus ever, every person I have talked to on the phone gives me contradicting information. Please work on your customer service education and team alignment.
Thanks!
