Forum Discussion
Replacing old home telephone wire?
I have VDSL internet on a 50 Mbps plan and I'm only getting 38 Mbps. After checking with my ISP and doing all the testing of my line and modem over the course of a week, I'm pretty convinced my slow ...
Lines coming in, but it's difficult to tell where, and what they are:
Someone asked for more photos of the panel:
I'm not exactly sure what a demarc splitter looks like (I know what a telephone splitter looks like at the phone end). I noticed this device with 'phone' 'line' and 'modem' on it. But as you can see, there is no actual cable going to or coming from it. Just a thin exposed wire going to another box next to it. No idea what it is, or if it's active:
(BTW, that dangling cable with the separated exposed wires is the cable that goes to the bedroom. I have checked that phone jack and it is not working).
Panel porn:
- NFtoBC
Community Power User
Follow these wires to their endpoint. One should go to your kitchen and or dining room.
NFtoBC This is a duplex so somewhere there is an area where the wires in the box are sent to respective units.???? The box has being pried open to break a hole on the side for wires. So inside is a terminal block???? and what about the wires in the conduit where do they go???? do they do living room or kitchen???? Wire on the outside wall is not correct What mess and puzzle
There is what looks like a phone cable that runs across the ceiling to the wall behind the bedroom.
The bedroom is on the other side of this wall:
But when I trace this same cable, it terminates over at the panel box as an exposed dangling wire:
I have now tested the phone jack in the bedroom and it does not work. So that is why.
If you trace the wires from the Line terminals it should be the cable coming into the house. Looks like the Modem terminals are used for your wall jacks since I don't see any other connections. Somewhere along that Modem wire is probably a splitter to get it to each of your wall jacks since the punch panel isn't being used.
The wall jacks really should be hooked up to the Phone terminal and you modem should be hooked up to the Modem terminal or the corresponding RJ11 jack on the other side. Can you run your phone extension cable from the modem to that jack and test? That will bypass alll the house wiring.
It just occured to me that the wall jacks may be connected in series which is why there is only 1 pair of wires there. That would be bad.
So, interesting development. I tested the phone jack in the bedroom, it does not work. I also tested the phone jack in the kitchen and it works. I am getting these speeds:
As you can see, the phone jack in the kitchen is providing the kind of speed I would expect from a 50 Plan. The phone jack in the dining room is only giving 38 Mbps.
So I wonder if the dining room jack itself is faulty, or if it's the line behind it. Does this also mean there is a splitter somewhere that divides the kitchen jack from the dining room jack?
The kitchen jack is really inconvenient to use. I'm not sure how I would run a cable to it, as there are radiators, and cupboards, etc., along the walls that are in the way.
- NFtoBC
"So I wonder if the dining room jack itself is faulty, or if it's the line behind it. Does this also mean there is a splitter somewhere that divides the kitchen jack from the dining room jack?"
Seems like you have narrowed it down to the Jack, or the wiring to it. Next step becomes to try and see if you can trace the dining room jack wiring back to where it connects with the rest of the wiring. The issue could be damage to one of the wires in the bundle, and simply switching to a different pair at both the jack end and where it connects to the rest of the wiring might be the fix.
I agree with polecat that the existing wiring is a mess, and who ever installed it takes no pride in their work.
