My bundle now listed as legacy - won't let me delete added channel!

Hi Bricoleur 

If you are on an old or legacy bundle, it is only online changes that are not possible; if you talk to a customer service rep over the phone or by chat, they should be able to remove the channel, and potentially give you a small credit for the time you couldn't remove it yourself. There is no bait and switch - it's just not feasible to support every plan or combo online forever. Please be kind to these folks - they have no control over what can and cannot be done online and they are working hard.

Please don't visit a TELUS store or a TELUS-authorized dealer. They won't be able to make this change for you. If you want to avoid waiting on hold, use the chat function - this is a change that can be made over chat.